First contact in school: Mrs Coles (Welfare Lead / Children's Champion)
- Available on 01952 386360, or email office@windmillprimaryschool.co.uk anytime
Other helpful people: Mrs Peart (Welfare Assistant)
Further information:
- Rogue Landlords (know your rights and get support): Rogue landlords - Telford & Wrekin Council
- Telford & Wrekin Council Housing Page: Homeowners, tenants and landlords (better homes for all) - Telford & Wrekin Council
- Telford Housing Services (for tenants): Contact - Housing Services - Telford & Wrekin Council
- Useful contact numbers for tenants in Telford: Useful telephone numbers and links - Telford & Wrekin Council
- Wrekin Housing Group: Housing Support | The Wrekin Housing Group
- Homelessness: STAY – Preventing Homelessness & Supporting Brighter Futures (staytelford.co.uk)
Unacceptable behaviour from landlords:
- deliberately allowing tenants to live in unsafe housing
- not using competent persons, i.e. Gas Safe Registered contractors
- causing or permitting overcrowding
- not being part of a redress scheme
- unfair terms in a tenancy agreement
- harassment, threats of eviction
- permitting and/or encouraging false housing benefit/universal credit claims
- not providing an Energy Performance Certificate (EPC) for the property
- renting a property which falls below the minimum efficiency standard
- failing to provide a tenancy agreement
- not checking a tenant’s right to reside in the UK
- allowing or permitting illegal activity to carry on at a property
- letting agents not displaying their fees at their premises or on their website
- landlords not securing deposits in a Government - backed tenancy deposit scheme
If you think any of the above is true for you, you can complete a form and Telford & Wrekin Council will help you. If that link doesn't work, please follow the Rogue Landlords link above.